Package Holiday Reviews - Independent And Honest Holiday Reviews

When booked we asked Thomson for a place where there was not many kids when we arrived it was absolutely overrun with them we complained, also about the room as it was filthy admittedly the rep arranged for it to be properly cleaned our feet were black just walking across the floor. Food was Luke warm and therefore we ate out a fair bit which cost us extra as we were all inclusive and it was good to get away from kids!!! On the fourth day we we... more

Never again..... Thomson reps are a complete waste of space they say we will get back to you and never do! This is a 5 star hotel, the surrounds and bedrooms are fantastic and so is the food, however, the service is shocking they are only interested in people who book with the hotel. We sat at the bar 35 minutes one night and kept asking for service, one minute they say! We thought we were going to a "Sensatori" hotel? Oh no, it is a hotel w... more

We have mixed feeling about the Kissos Hotel in Paphos. It is in a great location off the Tomb of the Kngs Road. The rooms are very basic but adequate. The food is pretty dire and the staff with the exception of those on the reception desk is offhand. An excellent swimming pool and it is only a 3 star hotel. Bearing that in mind it is fair value for money. One tip do not choose the All inclusive option as it is expensive and in the evenings... more

On booking the agent demanded full payment for the apartment when the invoice requested payment some 8 weeks later (alarm bells should have rung!!) Communications with the agent were at best poor, we didn't get the name of the apartments until 48 hours prior to departure with a demand for 150 Euro deposit, we had already paid a £30 insurance to cover any possible breakages, we contacted Villarenters to complain who then contacted the agent w... more